Reference

Terms and Conditions That Govern Your 930kme Account

These terms set out what you agree to when you open and use your 930kme account — including how deposits via bKash, Nagad and Rocket are handled, what counts as acceptable use, and how disputes are resolved.

Account eligibility applies by regionbKash, Nagad, Rocket wallet rules includedApplies from first account loginUpdated terms notified via accountContact support for any clause questions
930kme Terms and Conditions That Govern Your 930kme Account
TERMS HELP DESK

Reach Us About Any Terms Question

Live Chat Open the chat widget from your account dashboard to ask about a specific clause, wallet rule or account restriction. A support agent will walk you through the relevant section.
Email Support Send a detailed query to our support address found in the account help section. Include your account ID and the specific clause you need clarified for a faster response.
Account Help Centre Log into your account and open the Help Centre tab to find clause summaries, wallet-specific FAQs covering bKash, Nagad and Rocket, and step-by-step account guides.
HOW WE HANDLE THIS

How 930kme Manages Your Account and Data

We handle your account information with care and keep our data practices consistent with what is described in these terms. Account security, wallet data and your right to request changes are all covered here.

Account Security

Your account is protected by OTP verification at login. We never store your bKash or Nagad PIN. Any suspicious login attempt triggers an automatic account lock until you verify via OTP.

Data Retention

We retain transaction records — including Rocket, Nagad and bKash deposit history — for the period required to resolve disputes and meet applicable record-keeping obligations in eligible regions.

Requesting Changes

To update your registered mobile number, linked wallet or personal details, submit a request through the account settings panel. Verification is required before any change takes effect on your account.

Who to Contact

For data-related requests or terms disputes, reach our support team via live chat or the email address listed in your account Help Centre. We aim to respond to all formal requests within a reasonable period.

Common Questions About These Terms

If something in the terms is unclear, these answers cover the questions we hear most often from account holders.

Yes. All three wallet methods — bKash, Nagad and Rocket — fall under the same account and transaction terms. Each provider's own service conditions also apply alongside ours.

Access depends on your local law and eligible region. If you access the account from a region where the service is restricted, your account activity may be limited or suspended under these terms.

We post a notice on the account dashboard when terms are revised. Continued use of your account after the update date means you accept the revised version. Check the Help Centre for the latest copy.

If an account is suspended under these terms, any verified balance held at that point is subject to our review process. Contact support via live chat to open a formal query about your account status.

Submit a deletion request through account settings or by emailing support. We will process it in line with applicable retention obligations — some transaction records may be kept for dispute resolution purposes.

Reach our support team through live chat or the email contact in the Help Centre. Raise the specific clause and your concern; we will review it and respond within a reasonable timeframe.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.