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How 930kme Handles Your Personal Data

This Privacy Policy explains what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby — and exactly how we protect it.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to request dataNo third-party sale of your details
930kme How 930kme Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Your account data and payment records are protected using SSL encryption across every page of 930kme, including the deposit flow where bKash, Nagad and Rocket transactions are processed. We apply access controls so only authorised team members can view account-level data, and only when handling a verified support or compliance request. Cookies on our platform track session state and your lobby preferences — not your payment credentials. You can manage cookie preferences through your browser settings at any time.

SSL Encryption Every page on 930kme, including the bKash and Nagad deposit screens, runs under SSL. Your credentials and payment references are encrypted in transit and at rest.
Cookie Policy We use session cookies to keep you logged in and preference cookies to remember your lobby view. We do not use cookies to capture mobile wallet credentials or payment PIN data.
Data Retention We retain your account data for as long as your account is active. After account closure, we hold records for a period required by our operational obligations, then delete them.
Your Access Rights You can request a copy of the personal data we hold, ask us to correct inaccurate records, or request deletion. Submit these requests via live chat or the email address in your account settings.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, our support team handles privacy requests directly. You can also raise a concern about how your bKash or Nagad transaction data was recorded. We aim to respond to all privacy-related requests within a reasonable timeframe, and we will confirm receipt when your request reaches us.

Team online

Live Chat

Open the chat icon in the lobby footer to reach our support team directly. For privacy requests, describe the specific data concern and include your registered phone number.

Email Support

Send a written privacy request to our support email address shown in your account settings. Include your account username and the nature of your data request for faster handling.

Account Settings

Some data corrections — like updating your phone number linked to your Rocket or Nagad wallet — can be initiated directly from your account profile page before contacting support.

Common Questions About Your Data and This Policy

Here are the questions we hear most often about how your account data and payment information is handled on 930kme. If your question is not covered below, our support team can address specific privacy concerns directly through live chat or email.

No. We only record the transaction reference and amount when a payment clears. Your bKash or Nagad PIN is never captured, stored or visible within our systems.

Yes. Submit a deletion request through live chat or the support email shown in your account settings. We will confirm receipt and process the request within a reasonable period, subject to any retention obligations.

Access is restricted to authorised team members handling a verified support or compliance case. General staff do not have open access to individual account or payment records.

We do not sell or share your data with advertisers. Data is only disclosed to payment processors like the rails behind bKash and Rocket, or where legally required by a relevant authority.

We use session and preference cookies. They keep you logged in and remember your lobby settings. You can block or clear cookies through your browser settings, though some account features may not work correctly without session cookies.

Applicability depends on your local law and whether you are in an eligible region. We recommend you check whether accessing our platform is permitted under the laws where you are located.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.